State AG reminds consumers to remain alert for scams, price-gouging during COVID-19 pandemic

As Michigan continues to move through the COVID-19 pandemic, Attorney General Dana Nessel remains steadfast in her commitment to protect consumers from businesses and retailers charging excessively high prices for products and warning people of scammers that could potentially steal their personal information.

Since COVID-19 concerns became known in Michigan in early March, Nessel’s office has received around 4,400 price-gouging complaints. Most complaints relate to grocery items, face masks and sanitizers.

Throughout the pandemic, Nessel’s office has taken multiple actions against both brick-and-mortar and online retailers seeking to take advantage of consumers during the public emergency. The rate at which consumer complaints of price-gouging being reported to the Attorney General’s Office has appeared to slow down in recent weeks.

“This pandemic has proved to be an opportunity for bad actors to take advantage of people, and from the onset, I have been committed to protecting Michiganders and ensuring predatory businesses don’t exploit public fears during this time of uncertainty,” Nessel said. “My office has remained vigilant throughout this public health emergency in an effort to protect consumers, and we hope the decrease in the number of complaints being filed is a result of that hard work. We will continue to evaluate the many complaints reported to my office and take action on as many targets as possible.”

Consumers are encouraged to file a complaint online?with the Attorney General’s Office so that the complaint contains as much information as needed to properly evaluate a response.


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